Support
Email support@snappyflo.com. Tell us the game, your phone model, and what happened.
Common questions
Where is my progress saved?
On your device. There's no account, so uninstalling the game or clearing its data resets your best score and unlocked skins.
I bought the ad-free subscription. How do I restore it?
Open Settings in the game and tap Restore, signed in to the same Google Play account you bought it with.
How do I cancel the subscription?
On Android: Google Play Store → your profile icon → Payments & subscriptions → Subscriptions → Grid Pop → Cancel. Uninstalling the game does not cancel it.
How do I stop personalised ads?
Use the privacy options in the game's Settings, or turn off personalised ads in your phone's settings (Android: Settings → Google → Ads, or Security & privacy → Ads). You'll still see ads, but they won't be based on your interests.
How do I ask you to delete my data?
Email us from the address you want us to reply to and include the ID shown in the game's Settings, if any. See the privacy policy for what we hold.